About Dr. Gadget

From "More Than Just Repair" to "National Movement". At Dr. Gadget, we no longer just talk about "fixing cracked screens" or "replacing swollen batteries". We are forming a national movement to change the stigma: "Repair is not a sign of being outdated, but a classy action for a greener future."

12+ Years Experience

50,000+ Customers

4.9+ Rating

Our Achievements

Your trust is our greatest motivation to continue delivering the best

50K+

Happy Customers

100K+

Devices Repaired

4.9+

Google Maps Rating

12+

Years Experience

Our Story

Dr. Gadget was born from a simple frustration: the difficulty of finding honest, transparent, and quality gadget repair services. In 2012, we began our journey with one small shop and a big determination to transform the gadget repair industry in Indonesia.

With a focus on cost transparency, quality spare parts, and customer satisfaction, our customer numbers grew significantly

Today, Dr. Gadget is proud to be the top choice for millions of Indonesians for their gadget repair needs. Our vision remains the same: to provide the best service with fair prices and transparent processes.

Our Values

The principles that guide every step of our journey

Transparency

We believe in honest and open communication. Every diagnosis, process, and cost is explained in detail to our customers.

Quality

Every repair is performed to the highest standards using quality spare parts and experienced technicians.

Care

We understand how important gadgets are in daily life. Every device is treated with care and attention.

Trust

Trust is the foundation of our business. We work hard to maintain and grow the trust of every customer.

Innovation

We continuously follow the latest technological developments to provide better and more efficient repair solutions.

Excellence

We are not satisfied with ordinary standards. Every day we strive to exceed expectations and deliver the best.

Our Three Pillars of Commitment

At Dr. Gadget, we are committed to changing the paradigm of gadget repair in Indonesia through three main pillars that promote innovation, reach, and cultural change.

Relentless Innovation

Cutting-edge Technology

AI-diagnostic, chip-level replacement, to Indonesia's first micro-soldering solution incubator.

Research & Development

Creating Training Centers to develop repair techniques that are faster, more accurate, and environmentally friendly.

Expanding Reach: "Every Corner of Indonesia, One Dr. Gadget"

2025-2026: Expansion to 20 new cities

Including 3T areas (frontier, outermost, underdeveloped).

Changing Stigma: "Repair is a Lifestyle"

#ChooseRepair Campaign

Influencers, tech enthusiast communities, and celebrities as ambassadors of change.

Ecosystem Collaboration

Working with gadget brands for certified trade-in & refurbishment programs.

Youth Education

"Gadget Lifespan 101" curriculum in schools & campuses to instill a culture of repair > replace.

Real Impact: Reduce e-Waste, Increase Value

2027 Target

Reduce 1,000 tons of e-waste through repair & extending gadget lifespan.

Cost Savings

Repairs cost 30-50% less than replacement, without compromising quality.

Circular Economy

Create new jobs for local technicians & engineers.

Conclusion: The Future is Not Thrown Away, It's Cared For.

We at Dr. Gadget believe: When we choose to repair, we don't just save gadgets—we save the planet. Together with us, let's make Indonesia the first country in ASEAN to make gadget repair the primary choice, not the last resort.

#ChooseRepair. Choose the Future.